moreAbout aims to automate the process and enhance the visitor’s experience when they require additional information about a product or service.
By offering the option to call or chat for detailed information about the subject, we assist customers in making faster decisions while ensuring a seamless experience.
Both chat and call options can be handled by either a human agent or a virtual agent.
The process can be initiated through convenient methods such as click-to-chat or click-to-call functionality.
Additionally, an alternative approach involves utilizing QR codes to provide product and service details and establish a dialog with an agents.